Customer Interview No. 2

Since the first round, I have decided that my business opportunity needs to adapt to be include both off campus and on campus students. I realized from my interviews that many students who live off campus also don't have cars which I did not expect.

I did not get to complete the first round of interviews because I had no idea how to approach customers. I changed that in this round by standing in one hallway and asking people if they wanted to be part of my class project and eventually I found enough people willing to participate. I found it is important that you are not in a rush.

Through this experience, I have learned that it can be hard to attract someones attention and interrupt their day. Not many people were willing to participate especially because they did not want to be recorded. I also learned how important consumer input is because it gave insight to many things I had not yet thought about.

I would suggest to future students that:
1. You stay in one area or building to interview. I found it easier to find willing participants by staying in one hallway of CSE and asking people as they passed by.

2. Think your questions through beforehand and try to make them all yes or no questions. Most people I interviewed didn't want to do participate if it was more than a basic yes or no.

3. Tell people up front that you are videoing them for class. Many participants I talked to did not want to be recorded but some of them still participated once I told them it was for class.

Here are my 5 interviews of the week!